Nevells Road – Patient Survey

We would like to hear from our patients about your experience when you needed our services during the Covid-19 restrictions.

When the pandemic was declared, we were asked to close our doors to patients to avoid spreading Covid-19. So, we  worked hard to introduce new ways to help patients, mostly online or by phone. Recently we have been able to resume a limited number of face-to-face appointments in the surgery.

Through all this upheaval we have tried to meet patient’s needs but we want to ask you ‘How have we been doing?

By telling us about your experiences, we know more about what works well and what doesn’t, and what we can do to fix any problems.

If you have used our services in the past 6 months, please could you take a few minutes to answer the following questions.

Nevells Road Patient Survey

Patient Details

Please use the format DD/MM/YYYY.
Thinking only about the past 6 months, how would you describe your experience(s) of making an appointment?
What type of appointment did you get? (Tick all that apply):
Were you satisfied with the type of appointment(s) you were offered? This could have been online, phone or face-to-face:
How satisfied are you with the general practice appointment times that are available to you?
Generally, how easy is it to get through to someone at your GP practice on the phone?
Overall, how would you describe your experience of your GP practice?
Finally where did you find out about how to use GP services differently? (Tick all that apply):